So it happened again!! While everyone was enjoying their weekend, a glitch thought it was going to slip by unnoticed, but the travel gods had other plans. They exposed the glitch as quickly as it tried to slip by! A blessing presented itself in the form of a $272 flight from the US to Dubai, Bangkok, and Joahnnesburg!! Yes, you read that correctly. $272!!!
Now, I don’t want to speak too soon because the airline has been canceling reservations left and right. Formerly, the Department of Transportation required airlines to honor glitch fares. However, a temporary provision has gone into effect as a result of how quickly information is disseminated on social media. Under this new provision, airlines are not required to honor glitch fares if they can prove that it is in fact a mistake, and they reimburse customers for their ticket purchases and other expenses accrued as a result of this purchase, i.e. activities and non-refundable hotel reservations. Keep both my friend and me uplifted in prayer that we are issued our tickets and are allowed to board the plane to Thailand.
Now, a lot of people ask me how I find out about glitch fares. I touched base on this in a previous article, which can be found here. Now, once you’ve done everything suggested in that article, let’s say you come across a glitch fare. There are some things that you do and don’t want to do. Here are my top 5:
DO book IMMEDIATELY!!!! Worry about the logistics of the situation after you have purchased the flight. You never know when the airline will catch wind of this glitch and fix it.
DON’T contact the airline. They will fix the error and prices will increase. This will only result in you ruining other people’s opportunity to take advantage of the glitch.
DO research the airline’s cancellation policy. Some airlines give you a 24-hour window to cancel for free. Third-party websites (e.g., priceline and expedia) offer this luxury as well. Why would you want to cancel though? Glitches don’t come around often.
DON’T waste time contacting friends you know are not going to book. Like I said previously, these glitches are corrected quickly for the most part, and while you are calling around trying to find someone to accompany you, the price has already been updated. I learned my lesson though. I contacted ONE person this time, and as expected, she was ready to pull the trigger on the deal. She’s the real MVP!!
DON’T make any irreversible plans until you receive an actual ticket, not a receipt or confirmation email. Like I said, for this past weekend’s glitch, reservations are already being cancelled.
May the odds forever be in your favor and the travel gods lay it upon the hearts of these airlines to honor these glitches.
Let’s see…what did I miss? What are your do’s and don’ts of reserving a glitch fare?